This position is paired between the following departments: Office of Human Resources 0.5FTE/Food & Nutrition Services 0.5FTE. The position is posted online at both departments. You need to apply to only one position to be considered, but may apply to both. If you are selected for the job, you will be hired for both positions.

 

Reports to: Director of Central Staffing and Assistant Director of Human Resources

 

District & Department Overview:

Founded in 1647, Boston Public Schools (BPS) is the oldest public school district in the country. With approximately 49,000 students from over 114 different countries, nearly 8,000 employees, and an annual budget of $973 million, the BPS is the largest district in Massachusetts and one of the most diverse as well.

 

Currently BPS has 125 schools with two different food service delivery models. The majority of  schools have full service kitchens with a full time cafeteria manager and subordinate staff. The remaining schools and programs are satellite sites receiving meals from an outside vendor, contracted by BPS. The district serves approximately 17,000 breakfasts, 25,000 lunches, and 2,100 after school meals per day .  During the summer months BPS serves roughly 22,000 meals at sites all over the city. BPS has been approved for the Community Eligibility Provision (CEP); which enables the district to provide free meals to all Boston students.

 

General Description:

The Human Resources Manager works within the Office of Human Capital and Food & Nutrition Services (FNS) departments to provide FNS with full functioning HR support. The HR Manager  creates and oversees the implementation of all human resources processes and procedures related to recruiting, hiring and staffing for FNS to assure well-run operations. Under the supervision of the Director of Central Staffing, using appropriate technology, the HR Manager will support department staffing needs, including, but not limited to recruitment, screening, selection, onboarding, and transfers. Under the supervision of the Assistant Director of Human Resources, the HR Manager will be responsible for processing personnel transactions and  maintaining employee records for all FNS employees, as well as proactively assess staffing and performance needs and implement actions that effectively develop and leverage organizational talent for all FNS positions. 

 

The HR Manager will be expected to complete a high volume of transactional processes, own a high volume working group and must be able to form tight working relationships with district leaders. This is a self-directed role, and demonstrates independence and initiative. The candidate will be required to handle confidential and time sensitive information, often working with tight deadlines. 

 

Required Competencies:

1. Managing Relationships: Leads, responds and relates well to people in all positions; is seen as a team player and is cooperative; looks for common ground and solves problems for the good of all.
2. Creativity: Generates many new and unique ideas; makes connections among previously unrelated notions; is unafraid to use unorthodox methods; is seen as original and value-added in brainstorming settings.
3. Drive for Results: Pursues everything with energy, drive, and a need to finish; does not give up before finishing, even in the face of resistance or setbacks; steadfastly pushes self and others for results.
4. Personal Learning and Development: Is personally committed to and actively works to continuously improve himself or herself; recognizes the need to change personal, interpersonal, and managerial behavior; actively seeks feedback.
5. Managing Through Processes and Systems: Designs practices, processes, and procedures necessary to get things done; simplifies complex processes; gets more out of fewer resources; creates systems that manage themselves.
6. Functional and Technical Skills: Possesses required functional and technical knowledge and skills to do his or her job at a high level of accomplishment; demonstrates active interest and ability to enhance and apply new functional skills.

Responsibilities:

 

Staffing Functions

• Own all hiring related transactional processing for the FNS department for the regular school year and summer programming; processing employees to fill budgeted vacancies according to hiring decisions, collective bargaining contracts, and state and city qualifications; Manages hiring process for substitute workers
• Manage the processing of all documents regarding the hiring, assignments, returns from leave and transfer for employees
• Manage the employment agreement (EAE) contracts for FNS
• Maintain FNS job descriptions and post vacant positions
• Manage and conduct all FNS position recruitment and hiring during the annual peak hiring season and throughout the school year 
• In collaboration with the Recruitment team, implement a streamlined recruiting and onboarding process for cooks and all department vacancies
• Support FNS hiring job fairs
• Review resumes, perform interviews and reference checks
• Validate I-9 documentation in accordance to Federal guidelines
• Collaboratively develop and facilitate new employee onboarding (e.g. Welcome Sessions)
• Provide technical support to hiring managers in FNS on district policy and state/federal laws governing hiring practices

Communication and Customer Service

• Provide department candidates and staff excellent customer service by answering HR-related queries with correct information, or providing additional support by troubleshooting and/or forwarding to appropriate resources within the department
• Counsel applicants and employees on rules, policies, benefits, procedures and job opportunities through training, small group or individual communication
• Respond to requests for information regarding Boston Public Schools HR-related policies and procedures
• Compose correspondence, reports, memorandums, meeting agendas, and other documents using Google Suite and Microsoft Office software

Data Management

• Ensure accuracy of employee data
• Collect and manage employee-related data for staff communications and federal, state and local compliance 
• Prepare reports on employee data to support Department insights and program evaluation. Interpret and analyze data to make recommendations based on findings.
• Maintain department organization charts and employee directory
• Maintain new employee orientation records

Attendance &  Leave Management

• Serve as the liaison between FNS and OHC Employee Services,  ensuring that employees are submitting their requests for leaves in a timely manner 
• Monitors attendance reporting and ensures that attendance related information is accurately entered into the human resources information management system for compliance and verification, and works with OHC and FNS regarding errors in attendance reporting.
• Assist with deployment of substitute workers and redeployment of staff to ensure coverage
• Create vacation/time off calendars to ensure departmental coverage.
• Work with central office staff in order to manage the Absent Without Official Leave (AWOL) process for FNS staff
• Track FMLA and resignation requests and complete related transactional processing 

Payroll Support

• Approve stipend requests via approval protocol
• Process and provides payroll coverage, as needed
• Manage the Food Safety Certification annual payout tracker

Employee Relations

• May schedule and prepare documentation in connection with disciplinary hearings and research grievances
• Performs all other duties as assigned
  

QUALIFICATIONS - REQUIRED:

• Bachelor’s degree
• 1-3  years of professional experience in Human Resources or related field
• Experience with full-cycle recruitment and facilitating new hire orientation
• Familiarity with unionized workforce
• Robust and creative problem-solving skills with the ability to act decisively 
• Ability to multitask and meet important deadlines 
• Demonstrated ability to drive cross-functional projects
• Excellent verbal and written communication skills
• Strong interpersonal skills
• Ability to work collaboratively 
• Flexible, adaptable, able to work under pressure and handle multiple and competing demands
• Knowledge of key strategies and trends in employee relations
• High professional standards regarding confidentiality, customer service and work quality
• Self-starter with a strong commitment to outcomes
• Motivated and ability to multitask
• Demonstrated ability to find solutions to difficult problems and issues 
• Strong quantitative and analytical skills
• Negotiating, teamwork, and conflict management skills
• Knowledge of Federal, state, and local employment law (e.g., FMLA, FLSA, ADA)

QUALIFICATIONS - PREFERRED: 

• Master’s degree in Human Resources, Business Administration, or related field
• Experience conducting workplace investigations
• SHRM and/or HRCI certification
• Second Language Proficiency in (Spanish, Arabic, Haitian Kreyol, Chinese (Mandarin), Vietnamese, Cape Verdean Creole, Portuguese or Somali)
• Experience with Oracle (PeopleSoft) operating system 
• Familiarity with mandated reporting requirements and guidelines

***This position is based out of the Bruce C. Bolling Building. Travel may be required to the FNS office, and other destinations (as assigned by Supervisor).

 

Terms: Managerial, C42.

 

The Boston Public Schools, in accordance with its nondiscrimination policies, does not discriminate in its programs, facilities, or employment or educational opportunities on the basis of race, color, age, criminal record (inquiries only), disability, homelessness, sex/gender, gender identity, religion, national origin, ancestry, sexual orientation, genetics or military status, and does not tolerate any form of retaliation, or bias-based intimidation, threat or harassment that demeans individuals’ dignity or interferes with their ability to learn or work.